Welcome to Fuyel.com !

You ("You" or "End User" or "Your" or "Buyer" or "Customer") are required to read and accept all of the terms and conditions laid down in these Terms of Use and the linked Privacy Policy, before you may use www.fuyel.com (hereinafter referred to as "Site"). In these Terms of Use, "we", "us" and "our" shall mean Enigma Sports LLP , its franchisor, affiliates and partners. www.fuyel.com site is an Internet based content and e-commerce portal operated by Enigma Sports LLP, a LLP incorporated under the laws of India.

In using the Fuyel.com service, you are deemed to have accepted the terms and conditions listed below: All products/services and information displayed on Fuyel.com constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below Fuyel.com reserves the right to accept or reject your offer. These Terms and Conditions apply to all visits to and use of the Site, as well as to the Content (as defined hereafter), recommendations and services provided to you on or through the Site. By accessing and using the Site, you signify your consent to abide by these Terms and Conditions in their entirety in addition to all other laws or regulations that apply to the Site, the Internet, and the World Wide Web. If you do not agree to these Terms and Conditions in their entirety, please do not use the Site.

Changes to the Terms
Fuyel.com reserves the right, at its discretion, to change, modify, add, or remove portions of these Terms and Conditions at any time. Please check these Terms and Conditions periodically for changes. Your continued use of the Site following the posting of changes to these terms will mean you accept those changes.

Membership Eligibility
Use and registration for the Site is void where prohibited. Access to and use of the Site may be prohibited in certain countries. The Site is available only to people who can form legally binding agreements under applicable law. The Site is considered to be a general audience site and is not intended for use by children. Children accessing the Site should get the permission and assistance of a parent or guardian to use the Site. By using the Site, you represent and warrant that
a) all information you submit is truthful and accurate;
(b) you will update and maintain the accuracy of that information; and 
(c) your use of the Site does not violate any applicable law or regulation in the jurisdiction in which you are accessing the Site. 
If your device does not support relevant technology, including, but not limited to, certain encryption technology, you may not be able to use certain services or access certain information provided on or accessible through the Site, including the Portal.

Establishing an Account/Profile
In order to purchase products or services from the Site or to access or use certain features on the Site, you may be required to establish and use a profile or account. When you register for an account or establish a profile, you may be asked to create a user ID and choose a password. You are responsible for keeping your user ID and password secret and confidential and restricting access to that information. You agree that you are solely responsible for all activities that occur using your user ID and password.

Account and Registration Obligations
"Your Information" is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any email feature. We will protect Your Information in accordance with our Privacy Policy. If you use the Site, you are responsible for maintaining the confidentiality of Your Account and Password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under Your Account or Password. Fuyel.com shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password you should notify us by contacting us immediately. If Fuyel.com has reason to believe that there is likely to be a breach of security or misuse of the Fuyel.com Site, we may require you to change your password or we may suspend your account without any liability to Fuyel.com. You also agree to:
1. Provide true, accurate, current and complete information about yourself as prompted by Fuyel.com's registration form (such information being the "Registration Data").
2. Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if Fuyel.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or not in accordance with the User Agreement, Fuyel.com has the right to indefinitely suspend o/r terminate your membership and refuse to provide you with access to the Site.

Services offered
This Site acts as a channel for facilitating the order placement process between you and a seller. While placing an order, you make an offer to buy the selected products from a seller. No contract exists between you and us for the sale of your selected products.Your order is sent to the concerned dealer. However, acceptance of your order is at the discretion of the corncerned dealer.

Pricing Information
While Fuyel.com strives to provide accurate product and pricing information, pricing or typographical errors may occur. Fuyel.com cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Fuyel.com, at its sole discretion, can refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mis-priced, Fuyel.com may, at its sole discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and Fuyel.com will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that Fuyel.com accepts your order the same shall be debited to your credit/Debit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to Fuyel.com dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit/Debit card account. We strive to provide you with the best prices possible on Fuyel.com. However, sometimes a price online does not match the price in a store. In our effort to be the lowest price provider in your particular geographic region, store pricing will sometimes differ from online prices. Prices and availability are subject to change without notice.

Cancellation by Fuyel.com
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card/Debit Account.

Cancellations by the Customer
a) You can cancel any order placed, provided it has not been dispatched 
b) To cancel the order, You will have to contact us at support@fuyel.com
c) You agree not to dispute the decision made by Fuyel.com and accept Fuyel.com's decision regarding the cancellation

Once we have confirmed the cancellation of order , the expected refund time is five weeks. The refund will be made to the same payment option(s) originally used to pay for the order

Return Policy
We understand that you might have occasions where you need to return the product back to us. Please contact us at support@fuyel.com before going ahead with any return. Our customer service personnel will guide you regarding the rules, applicability, process and logistics. This policy is applicable if the product has not been used, product is returned in original packaging with price tags/stickers and there are no visible marks of usage or wear and tear. This is not applicable for any heavy equipments.
After a period of use of the product, if there is found to be some damage, for any reason, returns and replacements will be as per the manufacturer warranty terms and conditions. Please get in touch with us at support@fuyel.com to find out the exact details for that specific product. In case of refunds, we will credit the refund in the same manner in which the original payment is made.

Credit/Debit Card Details
You agree, understand and confirm that the credit card details provided by you for availing of services on Fuyel.com will be correct and accurate and you shall not use the credit/Debit card which is not lawfully owned by you, i.e. in a credit/Debit card transaction, you must use your own Credit/Debit card. You further agree and undertake to provide the correct and valid credit/Debit card details to Fuyel.com. Further the said information will not be utilised and shared by Fuyel.com with any of the third parties unless required for fraud verifications or by law, regulation or court order. Fuyel.com will not be liable for any credit/Debit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you.

Fraudulent /Declined Transactions
Fuyel.com reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the Site fraudulently. Fuyel.com reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.

Electronic Communications
When you visit the Site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You Agree and Confirm
1. That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by Fuyel.com for redelivery shall be claimed from you.
2. That you will use the services provided by Fuyel.com, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on the Site.
3. You will provide authentic and true information in all instances where such information is requested of you. Fuyel.com reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), Fuyel.com has the right in its sole discretion to reject the registration and debar you from using the Services of Fuyel.com and / or other affiliated sites without prior intimation whatsoever.
4. That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.
5. That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
6. That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.

You may not use the Site for any of the following purposes:
1. Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
2. Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
3. Gaining unauthorised access to other computer systems.
4. Interfering with any other person's use or enjoyment of the Site.
5. Breaching any applicable laws;
6. Interfering or disrupting networks or web sites connected to the Site.
7. Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

We have made every effort to display the colours of our products that appear on the Site as accurately as possible. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.

Modification of Terms & Conditions of Service
Fuyel.com may at any time modify the Terms & Conditions of Use of the site without any prior notification to you. You can access the latest version of the User Agreement at any given time on Fuyel.com. You should regularly review the Terms & Conditions on Fuyel.com. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this site.

Reporting Infringement
Intellectual property owners can report listings on Fuyel.com for infringement by emailing us at support@fuyel.com.
Fuyel.com does not and cannot verify that Sellers have the right or ability to sell or distribute their listed products. However, Fuyel.com is committed to removing infringing or unlicensed products once an authorized representative of the rights owner properly reports them to Fuyel.com. Any person or company who holds intellectual property rights (such as a copyright, trademark or patent) which may be infringed upon by products listed on Fuyel.com is encouraged to contact us. It is in Fuyel.com’s interest to ensure that infringing products are removed from the site, as they erode Buyer and good Seller trust.
Once a listing is reported by an intellectual property owner, we work to ensure that item listings on Fuyel.com do not infringe upon the copyright, trademark or other intellectual property rights of third parties.
Note : Only the intellectual property rights owner can report potentially infringing products or listings.If you are not the intellectual property rights owner, you can still help by getting in touch with the rights owner and encouraging them to contact us. If you believe that your listing was removed erroneously please contact us at support@fuyel.com

Governing Law and Jurisdiction
This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Delhi shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by us and his decision shall be final and binding on the parties hereto.

Objectionable Material
You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that to the fullest extent permitted under applicable law, Fuyel.com and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.

You agree to defend, indemnify and hold harmless Fuyel.com, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to Fuyel.com or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.

This User Agreement is effective unless and until terminated by either you or Fuyel.com. You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site. Fuyel.com may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, Such termination will be without any liability to Fuyel.com. Upon any termination of the User Agreement by either you or Fuyel.com, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the User Agreement or otherwise. Fuyel.com's right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Site or affect any liability that may have arisen under the User Agreement.

Limitation of Liability and Disclaimers
The Site is provided without any warranties or guarantees and in an "As Is" condition. You must bear the risks associated with the use of the Site.The Site provides content from other Internet sites or resources and while Fuyel.com tries to ensure that material included on the Site is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. Fuyel.com will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Site. This disclaimer does not apply to any product warranty offered by the manufacturer of the product as specified in the product specifications. This disclaimer constitutes an essential part of this User Agreement. To the fullest extent permitted under applicable law, Fuyel.com or its suppliers shall not be liable for any indirect, incidental, special, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Site, its services or this User Agreement. Without prejudice to the generality of the section above, the total liability of Fuyel.com to you for all liabilities arising out of this User Agreement be it in tort or contract is limited to the value of the product ordered by you.Fuyel.com, its associates and technology partners make no representations or warranties about the accuracy, reliability, completeness, current-ness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Site or that the operation of the Site will be error free and/or uninterrupted. Consequently, Fuyel.com assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Site; and/or any interruption or errors in the operation of the Site.

Site Security
You are prohibited from violating or attempting to violate the security of the Site, including, without limitation,
(a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access;
(b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; 
(c) attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mail bombing" or "crashing;" 
(d) sending unsolicited email, including promotions and/or advertising of products or services; or 
(e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. 
Fuyel.com will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from Fuyel.com on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).

Entire Agreement
If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between you and Fuyel.com with respect to the Fuyel.com sites/services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Fuyel.com with respect to the Fuyel.com sites/services. Fuyel.com's failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.